Director, Database Management, Finance & Analytics, Operation Smile Canada

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Position is Filled for this Role

About the Organization

We are a volunteer-delivered global medical charity that provides free, safe surgery and comprehensive care to patients with cleft lip and palate in 35+ countries around the world. Operation Smile Canada raises funds from our donor partners who want to directly impact the lives of children living with cleft conditions and other facial differences. Our partners are as committed as we are to a world where health and dignity are improved through safe surgery and complete care.

We have a plan for the next decade to increase access to cleft and essential surgical care for one million patients living in low- and middle-income countries. Achieving this goal requires more people caring for more patients in more places. It also requires us to broaden the awareness of our great brand and raise more funds through our diverse fundraising programs.

About the Opportunity

Director, Database Management, Finance & Analytics, Operation Smile Canada

The Director, Database Management, Finance & Analytics is a key member of Operation Smile Canada (OSC), directly supporting the Senior Leadership Team. Aligned and passionate about both Operation Smile’s cause and supporting the team through our core values impact, compassion, resilience, and integrity.

This role manages all aspects of OSC’s CRM (Customer Relationship Management) activities, in collaboration with staff across the organization, ensuring data integrity and quality while providing business analysis, fundraising analytics, reporting, and data integration across the organization. CRM systems include but are not limited to, Raiser’s Edge RE/NXT, Luminate, Blackbaud Merchant Services and ImportOmatic.

This role oversees and optimizes systems processes across and within the donor care, database management, IT and finance teams that support OSC’s strategic priorities and comply with fiscal, legal and regulatory requirements. In collaboration with the Finance Team, this position will work to enable transparency and accuracy of data and procedures between Accounting Software and Blackbaud RE/NXT as well as actively manage the vendor relationship with Blackbaud.

The successful candidate is a team-oriented problem solver who is detail-oriented, a systematic thinker who enjoys working with data, and is committed to data quality. Ensuring proper documentation, training, and tools are available for team members to perform their duties at the highest standards and setting them and the organization up for success.

About the Responsibilities

Database Management & Analytics

Financial Management

About the Requirements

About the Compensation

Salary and Benefits

Workplace Environment

Apply For This Role

Operation Smile Canada (OSC) is dedicated to recruiting and retaining a qualified workforce. By valuing diversity, OSC commits to hiring practices that are fair, equitable and accessible and will always hire the most qualified candidate for a position. We will ensure the search and hiring process is fair and impartial, so the appropriate qualifications of each candidate are the only criteria upon which a hiring decision is made.

Cause Leadership Inc. is managing this leadership search on behalf of Operation Smile Canada.

Individuals interested in being considered for this opportunity are invited to apply below.
Please upload your cover letter and resume.

The search will remain open until a successful candidate is selected. We thank all interested parties but only those selected for an interview will be contacted.